- Where is it shipped from?
A:We ship from an EU warehouse.
- How long does delivery take?
A:Delivery within the EU in 3–5 days.
- Do I need to pay customs duties and shipping costs?
A:Kukirin covers taxes and shipping costs.
A:After shipment, we will email the tracking number to you.
- How long is the warranty period?
A:KuKirin offers a one-year warranty; if a part is damaged due to reasons other than human error during this period, we can send you a replacement part.
- Are electric scooters waterproof?
A:We have indeed used some water-resistant materials, but we do not recommend riding in the rain.
- Is this the official KuKirin website?
A:Yes,we are the manufacturer.
A:Sure,we accept returns if the scooters have gone faulty due to defects in materials/workmanship within 7 days from the date of delivery.