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FAQs
After you place your order, we will ship it from Poland and it will arrive within 3-7 days.
Kukirin provided free shipping to all products(unless otherwise specified), and taxes/duties will be covered.
After the order is placed, you will receive an email with a tracking number. You can view the logistics information of your order through our website, or through the logistics provider's official website.
DPD:https://www.dpd.com/pl/pl/
GLS:https://gls-group.com/PL/en/parcel-tracking/?match=50656990994
All products (excluding spare parts) come with a 12-month manufacturer's warranty. (Batteries, motors, chargers, controllers, and instruments are covered by a 6-month warranty.) If your product malfunctions, we can send you replacement parts.
👇Visit our official YouTube account below to watch troubleshooting video
youtube:https://youtube.com/@officialkukirin?si=NfnR7Y749JGKMZlJ
👇The following accounts are official social media accounts authorized by this website.
https://www.tiktok.com/@officialkukirin?is_from_webapp=1&sender_device=pc